Cookie & Privacy Statement

Personal data we process

RSRCH processes your personal data because you use our services and/or because you provide this information to us yourself.

The personal data we process includes:

  • First and last name;
  • Gender;
  • Telephone number;
  • Email address;
  • Other personal data that you actively provide to us, e.g. by creating a profile on the client portal, in your correspondence and via the telephone;
  • Location data;
  • Data pertaining to your activity on our website;
  • IP address.

Particular and/or sensitive personal data that we process

It is not the intention of our website and/or service to collect any information about website visitors under the age of 16, unless they have permission from a parent or guardian. However, we cannot verify a visitor’s age. We therefore advise parents to monitor their child’s online activities to prevent any of their data from being collected without parental consent. If you are convinced that we have collected personal data from a minor without said permission, you can contact us and ask us to delete this information.

Why we need personal data

RSRCH uses your personal data to:

  • Process payments;
  • Send out newsletters
  • Call you, if this is necessary in order for us to provide our services;
  • Inform you about any changes to our services and products;
  • Give you the option of creating an account on the client portal;
  • Deliver goods and services to you.

How long we store data

RSRCH will not store your personal data any longer than strictly necessary to realise the goals for which your data was collected in the first place.

Sharing data

RSRCH will only share your data with third parties if this is necessary to execute our agreement or meet a legal obligation.

Monitoring website usage

RSRCH only uses technical and functional cookies, as well as analytical cookies that do not infringe upon your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of this website and to improve your ease of use. They ensure that the website works properly and save e.g. your preferred settings. They also let us optimise our website. You can opt out of receiving cookies by adjusting your internet browser’s settings. Furthermore, you can delete any information that was saved previously via your browser settings.

Consulting, updating or deleting data

You have the right to consult, update or delete your personal data. You can submit a request to consult, update or delete your data to our service desk. To make sure a request to consult your data actually comes from you, we ask that you include a copy of your ID. Please black out your passport photograph and social security number on this copy to further protect your privacy. RSRCH will respond to your request as soon as possible and within four weeks.

Security

RSRCH takes the protection of your personal data seriously. We have taken appropriate measures to prevent abuse, loss, unauthorised access or modification and unwanted publication. If you believe your data is not properly protected or if there are any signs of misuse, please contact our service desk.